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Getting Help Via Email

A Favor Please...



Getting Help Via Email

The fastest way, by far, to receive technical support is to send us email at:

support@clickware.com

Please include the following information so we may serve you better:

  • Platform (Mac OS, Windows 95, 98, 2000, NT)
  • Operating system version
  • Version of FileMaker Pro you're using
  • What button you clicked or what menu item you chose to cause the error
  • The wording of any error dialogs you received

We respond to most technical support email within 24 hours - and our goal is to respond within 6 hours.

 

A favor please...

Enjoy this software and tell a friend about ClickWare!

Thank you very much.

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Revision 1.0v5 - February 2001